Model dv331aew - i am disappointed in our 18 month old samsung dryer. it started to make a thumping noise a few months ago and when i inspected it, i saw the drum had cracked; a few months after. This video provides step-by-step instructions for replacing the drum assembly on samsung dryers. the most common reason for replacing the drum assembly is when the drum is damaged in some way.. Hi everyone, i have a dryer from samsung (model dv350aew/xaa just for specificity) that has seemingly had a load of problems with the drum cracking. mine makes thump-thump-thump noises and has a crack in it, which i'm told is from the rollers getting flattened on one side..
The drum in the samsung dryer (and probably most dryers) is supported by a set of wheels. as the drum rotated the split seam would go over a wheel and make a noise as drum distorted. unfortunately this is a fairly common problem.. Samsung has refused to repair the drum for free and is charging consumers to make the repair. we want to hear from you if you own a samsung dryer and the drum has cracked, please contact the lawyers at sauder schelkopf by filling out the form on this page.. The cracked drum creates a loud noise while the dryer is in use, and clothes can get caught on it and become damaged or torn. the cracked drum occurs within the first few years of use, and samsung has taken the position of not repairing it or charging the customer to make the repair..
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