September 10, 2007
Last night, Sunday, September 9, 2007 a client texted me to say that his month old 2007 Isuzu Crosswind XT had stalled suddenly along the road. He was irate that his brand new vehicle just stopped suddenly. He was with his family and luckily they did not have any accident as a result of his vehicle suddenly stopping. According to him, the MMDA helped push his vehicle out of harms way.
I advised him to have his vehicle towed to my office and to get a receipt of his towing fee just in case. I called up my manager to inform him about the incident He then advised our office security to accept the vehicle into the premises.
This morning, I received a call from my office to update me of my clients vehicle problem. It seems he had foglamps and a alarm system installed at an unauthorized shop. Due to the improper installation of these additional accessories, a fuse shorted. This caused the vehicle to lose electrical power and stall suddenly last night. The fuse has been replaced and the vehicle is now working. However, our service staff is at present double checking all the electrical connections for good measure.
This incident reminded me of another client who "cut-cost" on the installation of additional accessories. He had an alarm system installed on his Isuzu IPV at an unauthorized shop. His fuse box shorted and a lot of wirings were burned. The repair to his unit cost him around P7,000 at that time. Whewww!
As for my present client with the 2007 Isuzu Crosswind XT, fortunately for him, repair cost less than a P1,000 and his family was not hurt by the road incident.
Having your unit attended to by an unauthorized shop will void your vehicle manufacturers warranty. Bringing your vehicle to a unauthorized shop to cut down on your expenses may actually result on additional expenses on your part. Please do not take your unit to a unauthorized shop while your vehicle is still under warranty.
Most brand new vehicles have the following manufacturers warranty - 100,000 kms or three (3) years whichever comes first. During this time, you should also follow the stipulated Preventive Maintenance Schedule in your warranty booklet. This is usually aside from the 1st maintenance check at 1,000 kms or 1,500 kms then at 5,000 kms, a check up every 5,000 kms apart thereafter. Remember always to have your check up recorded in your warranty booklet and signed by your attending Service Advisor.
Know your vehicle. Read your Vehicle Operations Manual, other accessories operations manuals and Vehicle Warranty Booklet. A well maintained vehicle is an asset to hold.
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